This Privacy Policy explains how GIFT MUZIC (“GiftMuzic,” “we,” “us,” or “our”) collects, uses, shares, stores, and protects personal information when you visit our website, use our applications, create or send a gift, make a purchase, or otherwise interact with our services (collectively, the “Services”).
By using the Services, you agree to this Privacy Policy. If you do not agree, please do not use the Services.
1. What This Policy Covers
This Privacy Policy applies to information we collect from:
visitors to our website;
users who create accounts or use our song and gift tools;
purchasers and subscribers;
recipients of gifts sent through our platform;
people who contact us for support or business inquiries.
2. Information We Collect
We may collect the following categories of information.
A. Information You Provide Directly
When you use GiftMuzic, you may provide:
your name, email address, phone number, billing details, and account credentials;
recipient information, such as recipient name, email address, phone number, and gift message;
prompts, notes, stories, names, preferences, occasion details, and other content used to generate songs or gifts;
uploaded files such as audio, voice notes, images, and other media;
support messages, feedback, or survey responses;
subscription, plan, or account preferences.
B. Purchase and Transaction Information
If you make a purchase, we and our payment providers may process information such as:
transaction amount;
payment status;
subscription status;
refund, dispute, or chargeback information;
order and fulfillment details.
Stripe states that transaction data may include information like name, email, phone number, billing/shipping address, payment method details, merchant details, amount and date of purchase, refund and chargeback information, and subscription status.
C. Automatically Collected Information
When you use the Services, we may automatically collect:
IP address;
browser type and device information;
operating system;
pages viewed and features used;
referral URLs;
date/time stamps;
log files and diagnostic data;
cookie and similar tracking information.
D. Gift and Delivery Information
If you create or send a gift, we may collect and process:
recipient contact details;
selected delivery method;
delivery metadata;
status information from delivery providers;
private gift link or reveal-page tokens;
message template and delivery logs.
E. AI and Generated Content Data
We may store prompts, generation settings, outputs, draft states, template approvals, and related metadata needed to operate generation, editing, preview, regeneration, account history, and delivery workflows.
3. How We Use Personal Information
We may use personal information to:
provide, operate, maintain, and improve the Services;
create, generate, edit, and store personalized songs, gifts, drafts, and outputs;
process payments, subscriptions, credits, refunds, and account transactions;
authenticate users and secure accounts;
deliver gifts by email, SMS, WhatsApp, private gift page, or other supported channels;
send transactional messages, confirmations, receipts, support updates, and service notices;
detect, investigate, and prevent fraud, abuse, chargebacks, unauthorized activity, and security incidents;
analyze usage, troubleshoot bugs, and improve product performance;
enforce our Terms and other policies;
comply with legal obligations;
respond to support inquiries or business requests;
create aggregated, de-identified, or statistical insights where permitted by law.
4. Recipient Data and Gift Delivery
If you submit a recipient’s email address, phone number, name, or message for gift delivery, you represent that you are authorized to provide that information and request that we contact the recipient for the purpose of delivering the gift or related transactional communication.
We use recipient information to:
create the gift experience;
send or attempt delivery using the method you choose;
provide the private gift page or reveal experience;
monitor delivery outcomes and provider responses;
respond to delivery-related support issues.
Delivery may occur through third-party providers, including email, payment, hosting, analytics, and business messaging tools. Meta’s WhatsApp Cloud API uses your business sender setup and bearer-token authentication tied to a WhatsApp Business account and phone number identity.
5. Cookies and Similar Technologies
We may use cookies, pixels, local storage, and similar technologies to:
keep users logged in;
remember preferences;
maintain cart/session state;
measure traffic and site performance;
support analytics, security, and fraud prevention;
improve the user experience.
You can usually control cookies through your browser settings. Blocking some cookies may affect functionality.
6. How We Share Information
We may share personal information with:
A. Service Providers and Processors
We may share information with companies that help us run the Services, such as:
payment processors;
hosting and cloud infrastructure providers;
AI/model providers;
email/SMS/WhatsApp or other messaging providers;
analytics providers;
customer support tools;
fraud-prevention and security vendors.
Stripe explains that, in providing services to business users, it often acts as a processor handling transaction data on the business user’s instructions.
B. Delivery and Communication Providers
If you choose a delivery channel, we may share the information necessary to complete or attempt that delivery, including recipient contact details, message content, delivery metadata, and message-template parameters.
C. Legal and Safety Disclosures
We may disclose information if reasonably necessary to:
comply with law, regulation, court order, or lawful request;
protect our rights, users, recipients, or the public;
investigate fraud, abuse, security issues, or Terms violations.
D. Business Transfers
If we are involved in a merger, acquisition, financing, sale of assets, or similar transaction, information may be disclosed or transferred as part of that process.
E. With Your Direction or Consent
We may share information where you direct us to do so or otherwise consent.
We do not sell personal information in exchange for money in the ordinary sense of the word “sell.” If applicable law defines “sale” or “sharing” more broadly, your rights may be addressed in the section below on jurisdiction-specific rights.
7. How Long We Keep Information
We retain personal information for as long as reasonably necessary to:
provide the Services;
maintain your account;
complete purchases and deliveries;
keep business and tax records;
resolve disputes;
enforce agreements;
comply with legal obligations;
maintain security and fraud-prevention records.
Retention periods may vary depending on the type of information, whether the data relates to an active account or completed transaction, and applicable law.
8. Data Security
We use reasonable administrative, technical, and organizational measures to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
The FTC’s business guidance emphasizes the importance of keeping security current and protecting consumer data handled by businesses and apps.
You are responsible for maintaining the confidentiality of your account credentials and notifying us if you suspect unauthorized use of your account.
9. Your Choices
Depending on your location and how you interact with us, you may be able to:
access, update, or correct account information;
unsubscribe from marketing emails;
request deletion of your account or certain personal information;
request a copy of certain personal information;
object to or restrict certain processing;
withdraw consent where processing is based on consent.
You may also contact us to make a privacy request using the contact details below.
10. U.S. State Privacy Rights / Other Regional Rights
Depending on where you live, you may have rights under applicable privacy laws, including rights to:
know what personal information we collect, use, disclose, or retain;
access or obtain a copy of personal information;
delete certain personal information;
correct inaccurate personal information;
opt out of certain targeted advertising, profiling, sales, or sharing activities as defined by law;
appeal a denied privacy request, where required by law.
To exercise applicable rights, contact us at muzic2gift@gmail.com.
We may need to verify your identity before responding. We will not discriminate against you for exercising applicable privacy rights, except as permitted by law.
11. Children’s Privacy
The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 without appropriate authorization. If you believe a child has provided personal information to us, contact us and we will take appropriate steps.
The FTC’s privacy guidance includes specific obligations relating to children’s privacy.
12. International Data Transfers
If you use the Services from outside the country where our systems or providers operate, your information may be transferred to and processed in countries that may have different data-protection laws than your own.
Where required, we will take appropriate steps to support lawful transfers.
13. Third-Party Services and Links
The Services may contain links to third-party websites, tools, or services. We are not responsible for the privacy practices of those third parties. Their collection and handling of data are governed by their own policies.
14. Messaging and Communications
If you use our gift delivery or messaging features, we may send or facilitate:
transactional emails;
order confirmations;
delivery notifications;
recipient gift messages;
support and operational notices.
If you provide a phone number for a recipient or for your own account, you represent that you are authorized to provide that number for the intended communication. We may rely on third-party messaging platforms to send or attempt delivery.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version with a new effective date. Your continued use of the Services after the effective date means you accept the updated Privacy Policy.
16. Contact Us
If you have questions or privacy requests, contact us at:
GIFT MUZIC Email: muzic2gift@gmail.com Address: 444 Alaska Avenue, Suite #BSM206, Torrance, California
